InnerFresh - Frequently Asked Questions
We're here to help you experience InnerFresh with clarity and confidence. Below you'll find answers to some of our most commonly asked questions.
If you still have questions, email support@try-innerfresh.com and we'll be glad to help. For order questions, please include your order number for faster support.
Product Information
Our formulas combine nutrients, plant compounds, and functional ingredients designed to support everyday wellness, energy, balance, and vitality.
Yes — all products are designed for daily use. Please review the suggested serving information on each label.
In most cases, yes. Many customers pair products together as part of their daily wellness routine. If you have specific health concerns, we recommend consulting a healthcare professional.
Suggested use and serving instructions can be found on each product label.
Expiration dates are printed on the bottle. Most products have an approximate 2-year shelf life from manufacturing.
Shipping & Delivery
Yes! InnerFresh ships worldwide.
Orders typically process within 1-3 business days before leaving our facility.
Shipping typically takes 5-7 business days depending on volume and destination.
- Once your order ships, you’ll receive a shipping confirmation email with a tracking link.
- You can also track your order here: https://try-innerfresh.com/apps/parcelpanel
- If you need help, email us at support@try-innerfresh.com.
We ship via standard carriers depending on destination and best available rates.
Yes, we can ship to most P.O. Boxes.
Please contact us at support@try-innerfresh.com
If your order has not shipped yet, email support@try-innerfresh.com within 24 hours with the corrected address. Once an order ships, we cannot guarantee address changes
Orders, Returns & Refunds
Refund policies can be found here:
👉 https://try-innerfresh.com/pages/refund-policy
Email our support team at support@try-innerfresh.com and include your order number.
If your order has not processed yet, we will do our best to cancel it.
Please email support@try-innerfresh.com with your order number.
At this time, we do not offer product exchanges.
Before filing a chargeback, please reach out to us — in most cases we can resolve the issue quickly and directly.
Email: support@try-innerfresh.com
Security
Yes. InnerFresh uses secure encrypted processing and does not store full credit card details.
Payment options may vary at checkout and can include credit/debit cards and secure third-party processors.
Subscriptions
Yes! Many customers subscribe to ensure consistent daily use without missing doses.
You can manage your subscription on our website at any time or reach out to our customer service via mail at support@try-innerfresh.com
Yes — email support@try-innerfresh.com for assistance.
Policy Quick Links & Help
Still Need Help?
Email our support team at any time — most emails receive a response within 24-48 hours on business days:
📧 Support@try-innerfresh.com